What We Do
The
Technology Department's mission is to create and maintain NKSD computer
systems and networks to support students in their pursuit of academic
excellence. Our goals include improving existing technology, increasing
staff and student opportunities for collaboration, and providing
technology integration support. Please let us know how we can best meet
your needs as we strive to provide excellent IT support. We look forward
to serving you!
Organization
Our
department provides two tiers of support services. Computer technicians
are assigned to schools throughout the district, and respond to
Technical Service Requests (TSRs) submitted by staff. TSRs are
addressed on a priority basis (i.e. not necessarily "first come, first
served"). When there are issues that the school technician may need
assistance with, he/she escalates the support request to district tech
staff, who will assist the school technician or provide further support
to the staff member.
Services
The
NKSD Technology Department provides many services, such as maintaining
the network, computers, user accounts, file storage, printers, and many
others. We provide filtered internet access, wireless service, email,
web sites, databases, directories, backup systems, and training.